How to Pick Up Car Rental at Juanda Airport Surabaya 

First call Joserentcar customer service and make an agreement to rent a car. You will be asked to send a copy of the ticket because there are many locations, pick-up points at Juanda airport.

If you have sent a copy of the plane ticket, the driver already knows where to pick up even if the plane is delayed. Juanda only has two terminals. If you come from outside Indonesia, pick up at the international airport terminal 2. The planes at terminal 2 are Garuda Indonesia, Air Asia, Lion Air, China Airlines, Singapore Airlines, Cathay Pacific, Eva Air, Jetstar / Value Air.

If you come from within the country or domestic, the pick-up point is at terminal 1. At terminal 1 there are several pick-up groups, such as 1a. for Garuda, Pelita and Air Asia pick-ups. while 1B is for Airfast, Batik Air, Citilink, Lion Air, Wings Air, Sriwijaya Air, and Nam Air..

Don't forget to send a copy of the ticket for pick-up at Juanda airport because the distance from terminal 1 to terminal 2 of Juanda airport is 6.5 km, the time needed is around 25-30 minutes if there is no traffic jam. The driver will be at Juanda airport 30 minutes before the plane lands. If you have a lot of luggage, ask the driver to lift the luggage to the car pick-up location. If at terminal 1 of Juanda airport, the pick-up location is on lane 2.