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Here is a guide to what to do after getting off the plane. This guide is specifically for those who are on a plane for the first time. He will follow the others while reading the writing, where he will go. Here are the steps that must be taken.
First, you will go to the baggage to pick up your items.
The second is to match the conveyer belt information screen according to your flight. You just match it. The airline staff will check the baggage claim tag.
If all checks are smooth, it means everything is running smoothly. If there is something missing or your luggage is incomplete or missing, please report it to the airline staff at the Lost and Found counter.
Here, there is a trolley for you to use. Take it and use it up to the specified limit. At Juanda Airport, the limit is at the pick-up location. Then there will be an officer who will pick up the trolley. Do not take the trolley to the parking lot.
The service at Juanda Airport is very good, but if there is something unsatisfactory regarding the collection of goods or luggage, please note down your porter number and report it if something unexpected happens. Your report will be followed up immediately.